Delivery Time
At our webshop, we strive to deliver your order as quickly as possible. If you order the product(s) on weekdays before 12:00 PM and they are in stock, your order will be processed the same day. This way, you can expect to receive your order the next day!
*Please note that the delivery time may vary depending on any additional busyness at the carrier. While we do our best to ship your order as quickly as possible, delays may occur in some cases.
Note: During holidays, delivery times may also be affected. Orders placed on holidays may be delivered a few days later.
For orders placed just before or during the Christmas period (from Friday, December 22, 2023, at 5:00 PM), these will be shipped on Wednesday, December 27. Orders placed from December 29, 2023, at 5:00 PM due to the New Year will be shipped on Tuesday, January 2, 2024.
We strive to keep you informed about the status of your order as best as possible. Once your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track your package during the shipping process.
Product Information and Stock Status
In our webshop, we strive to display the delivery time of our products as accurately as possible. We do our best to keep our website up-to-date regarding stock status. However, in some cases, a product may have a longer delivery time than initially stated on our website, or the delivery time may (temporarily) be unknown. Want to make sure a product is in stock? Feel free to contact us!
It is possible that certain products are not in stock in our own warehouse but are maintained by our manufacturer. As a result, the delivery date can be 4 to 15 working days longer than indicated on the respective product page. We will ship your order as soon as all products are available to us. However, if you would like to receive a product earlier, please let us know. We will do our best to accommodate you!
Unfortunately, some products may temporarily be unavailable at the manufacturer. When we are aware of an availability date, we will mention this on our website. The product will then be available from that date. If you choose to order this product, we will keep it on backorder for you and ship it as soon as it becomes available again.
We strive to serve you as well as possible and will communicate any delays or unavailability as soon as possible. If you have any questions about the delivery time of a specific product, please do not hesitate to contact us. We are happy to help!
Shipping costs within the Netherlands*
| Carrier | Country | Shipping costs (gross) |
Free shipping from |
| DHL Mailbox | Domestic | €4.50 | €40.00 |
| DHL/DPD | Domestic | €6.50 | €70.00 |
Shipping costs with DPD or DHL to foreign countries* **
| Destination country | Region | Shipping costs (gross) |
Free shipping from |
| Belgium | EU | €11.50 | €80.00 |
| Denmark | EU | €18.00 | €90.00 |
| Germany | EU | €11.50 | €80.00 |
| Finland | EU | €36.50 | €200.00 |
| France | EU | €18.00 | €90.00 |
| Hungary | EU | €18.00 | €90.00 |
| Ireland | EU | €27.00 | €110.00 |
| Italy | EU | €27.00 | €110.00 |
| Luxembourg | EU | €19.00 | €100.00 |
| Austria | EU | €18.00 | €90.00 |
| Poland | EU | €18.00 | €90.00 |
| Portugal | EU | €27.00 | €120.00 |
| Slovakia | EU | €18.00 | €90.00 |
| Spain | EU | €27.00 | €110.00 |
| Czech Republic | EU | €18.00 | €90.00 |
| Sweden | EU | €24.50 | €140.00 |
| Norway | EU | €38.50 | €250.00 |
| United Kingdom | EU | €20.00 | €120.00 |
| Switzerland | EU | €28.50 | €150.00 |
*Please note that an additional surcharge may apply for deliveries to islands or remote areas on top of the standard shipping costs.
**For deliveries outside the EU, the buyer is responsible for any import costs, taxes, and customs duties.
If your destination country is not listed here, please contact our customer service to inquire about the costs.
Payment Methods
Pay easily with the following providers.
Select your preferred payment method during the ordering process. We offer the following payment options:
- Advance payment
- iDEAL
- Bacontact
- SOFORT
- Credit card (Visa, Mastercard, American Express)
- PayPal
Prices
In our webshop, you will find prices that include VAT but exclude shipping costs. We aim to maintain clear and honest pricing for all our products.
We would like to point out that obvious mistakes or errors in our price offerings do not bind us as a business. An obvious mistake occurs when it should have been clear to a consumer that the price is (significantly) too low for the product in question. It must have been evident to the average consumer that it was a mistake. Even if this was not immediately clear, the significant price difference should at least raise doubts. According to the law, consumers are expected to conduct further inquiries if they doubt the accuracy of the price, such as by contacting our customer service.
Our goal is to display correct prices and correct any mistakes as quickly as possible. If you have any questions or doubts about a price, please do not hesitate to contact us. Our team is ready to assist you and clarify any uncertainties.
For detailed information on shipping, delivery times, payments, warranties, and more, we invite you to download our terms and conditions. These terms contain all the detailed information you need.
By consulting our terms and conditions, you will get a comprehensive overview of the procedures and rules applicable to your purchase. It is important to be aware of these terms so that you can shop confidently in our webshop.
To obtain the terms and conditions, you can view them via the specified link. If you have any questions after reading the terms, please feel free to contact us. Our team is ready to assist you further and clarify any uncertainties.